We offer delivery right across New Zealand with next-day delivery available anywhere in the North Island. We are able to combine shipping. There’s also no extra shipping charge if you are buying more than one product.
Unfortunately, we don’t offer weekend deliveries. If you’re not home between 8am-5pm during a weekday to accept the delivery then a card will be left detailing where the item can be collected from. If a signature is required on pick up, let us know and we will organise it for no additional charge.
SHIPPING TO AND FROM THE REPAIR FACILITY
or defective product. We will not give replacement or refund unless we fail to fix it. in according with Consumer Guarantees Act 1993
You may ship your hoverboard into our repair shop once we have accepted your return via email.
Returned hoverboards must be accompanied with a return form inside the retail packaging. The return form is designed to help our engineers to identify the customer parcel and identify the issue.
We will repair your hoverboard, test it, and ship it back to you, FREE of charge.
Our warranty policy requires the buyer to pay shipping to our repair location and we will cover the cost of return shipping.
We are responsible for parts & labour.
Customer is responsible for shipping to our facility, we covers the cost of shipping back to customer.